Waitlist terms

Effective date: November 8, 2026

The one thing to read first. Ticinuum is pre-launch. No version of the product is available, in any deployment model, to anyone, and no software has been released to any outside party. There is no software to buy, no service to sign up for, and no hosted environment to log into. What exists today is a marketing website, some demo material, and an email form. These Terms govern the email form and nothing else. Joining the waitlist gets you email from us. It does not get you the product. §2 and §3 say so at greater length, and they mean it literally.

What these Terms are
The product is pre-launch, and nothing is available
Joining the waitlist grants you no product access and no rights
What we collect when you join
What we will send you, and what we will not
Consent, withdrawal, and getting off the list
No confidentiality, in either direction
Feedback
Acceptable use of the form
Territorial scope: United States only
No warranty
Limitation of liability
Indemnification
How this fits with our other terms
Changes to these Terms
General

1. What these Terms are

1.1 Parties

These Waitlist Terms (the “Terms”) are between Ticinuum Labs, LLC, a limited liability company organised under the laws of the State of Colorado (“Ticinuum”, “we”, “us”), and the person who submits an email address to the waitlist form on ticinuum.com (“you”). If you submit an address on behalf of an organisation, these Terms bind you personally and, to the extent you are authorised, that organisation, but nothing in them commits either of us to anything beyond email.

1.2 Scope: the email form, and only the email form

These Terms cover one thing: the waitlist form on ticinuum.com, the confirmation email that follows it, and the emails we send afterwards to the confirmed list. They are short because the subject matter is small.

They do not cover:

Subject	Where it lives
Using the website itself: acceptable use, site content, trademarks, links, copyright, security research	Website terms of use
How we handle your personal information in detail, and your privacy rights	Privacy notice
Pre-release software, if you are later invited to, and accept, a program that includes it	That program’s own written terms, which you would see before agreeing to anything
Any commercial relationship	The relevant signed agreement. None is created here

1.3 How these Terms attach

They take effect when you submit an address on the form, which says that by joining you agree to them. If you do not agree to them, do not submit an address. There is no other consequence, and nothing else on the site requires them.

1.4 Definitions

There are four, and this is the whole list.

Term	Meaning
Waitlist	The list of email addresses collected through the form on `ticinuum.com` and confirmed by clicking the link in the confirmation email.
Waitlist Service	The small standalone service that receives the form submission, stores the address, sends the confirmation email, and records the confirmation. It is separate software from the Ticinuum product.
Feedback	As defined in §8.1.
Program	Any later arrangement (Design Partner, Founding Customer, or a pre-release evaluation) that Ticinuum may or may not offer you, under its own separate written terms. Being on the Waitlist is not a Program.

2. The product is pre-launch, and nothing is available

We would rather say this plainly here than have you discover it on a call.

2.1 No deployment model can be bought today

Ticinuum is designed to be delivered three ways. None of the three is available, and we do not offer, quote, or contract for any of them. We intend to sell two of them. The third is a direction, not an offer.

Model	What it is	Where it stands
Hybrid, the one we intend to lead with	We run the control plane; you run the Executors inside your own network.	Not available. Do not read this model as “your code never leaves your network”: by default, artifacts of the agent’s work, including a snapshot of its working copy of your repository, would be stored by us. The agreement for this model would describe that, and the settings that change it, in detail.
On-Prem	You run the whole system inside your own infrastructure.	Not available. It would send nothing back to us.
Multi-tenant hosted service	We run everything, for many customers on shared infrastructure; you sign in.	Not offered. A direction, not a commitment; see the statement below.

We cannot give a date for either model we intend to sell. Both put software in your hands, and the work that remains before we can deliver software to anyone — pricing, the agreements that would govern it, and a release process we have not yet run — has no date.

What we intend. We intend to launch with two models, Hybrid and On-Prem. They serve different buyers: a fully on-premises deployment suits an enterprise willing to absorb the operational cost, and Hybrid removes that cost as a barrier. In the Hybrid model you would sign up for the hosted control plane and then register your own Executor, running in your own environment, which we intend to distribute in several packaged forms. That paragraph is a statement of intent, not an offer, not a commitment, and not a date. Nothing in it is a term of these Terms; §11 (no warranty) and §16.7 (no statement about a future capability is a term) both apply to it.

On the multi-tenant hosted service specifically. Ticinuum intends, as a matter of product direction, to offer a multi-tenant hosted service in which Ticinuum operates both the control plane and the Executors. It is not offered, not available, and not sold today, and Ticinuum commits to no date for it. This statement describes intended direction only. It is not a commitment to deliver that service, to deliver it in any particular form, scope or capability, or to deliver it at any particular time; it creates no right, warranty, service level or entitlement; no fee payable under any Order Form is consideration for it; and no party may rely on its delivery, its timing or its form in any decision, procurement process, or plan. If Ticinuum offers that service, it will be offered under a separate instrument on the terms then stated, and this instrument confers no right to be offered it.

2.2 What this means for anything you have been told

If a deck, a demo, a recording, a conversation, or any page on ticinuum.com left you with the impression that you can buy or run Ticinuum today, that impression is wrong, and this section corrects it. No statement about a future capability, price, availability date, or deployment model is a representation or a term, and you should not plan, budget, or make a commitment to your own customers on the strength of one.

2.3 The demos are real, and they are still demos

A recording on the site shows the software doing what the recording says it does, and anything that is a reconstruction rather than a recording is labelled as illustrative. Recordings are made against development environments with data we chose. They are not a warranty of behaviour, a benchmark, or a description of what the software will do against your repositories.

3. Joining the waitlist grants you no product access and no rights

This is the operative point of the whole document, so it is stated as a list rather than a paragraph. Joining the Waitlist gives you:

no access to the software, in any deployment model;
no account, login, credential, licence key, API key, or invitation;
no hosted environment, sandbox, trial, or evaluation instance;
no licence of any kind: not to the software, not to the documentation, not to any pre-release build, and not to any Ticinuum trademark;
no right to any future access, and no priority, queue position, or place in a line;
no entitlement to a price, a discount, a credit, a tier, a free period, or a most-favoured-customer right, now or when the product launches;
no option, right of first refusal, exclusivity, or right to be offered a commercial agreement at all;
no service, support, or response commitment of any kind; and
no obligation on Ticinuum to build anything, to launch on any date, or to launch at all.

Joining is not an offer, and it is not the acceptance of one. No contract for the supply of software or services arises from it. Whether we invite anyone into a later Program is entirely our decision, and we may decline anyone for any reason or none, may pause or close the Waitlist, and may discontinue the product. If we do invite you into a Program, that arrangement will be governed by its own written terms, which you will have the chance to read and decline.

A meeting is not an offer either. We expect to meet a selected few people from the Waitlist before anyone enters a Program. A call, a demo, a discovery conversation, or an encouraging remark made on one of them creates nothing.

4. What we collect when you join

Ticinuum operates the Waitlist Service and its database. For Waitlist data we are the “business” under the California Consumer Privacy Act (the party that decides why and how it is processed), and the responsible party to come to with a question or a request.

4.1 The data, exactly

Every field the Waitlist Service stores:

Field	Where it comes from	Why
Email address	You type it. It is lower-cased and normalised. It is the only field the form asks for.	To send the confirmation email and, once you confirm, the email described in §5.
Source	A hidden field naming which form on the page you used (for example, the one at the top of the page or the one at the end).	To learn which part of the page works.
IP address	Your connection, as seen by our web server.	Rate limiting and abuse prevention. It is stored on your record and kept, not just used and discarded.
Browser user-agent string	Your browser sends it.	Abuse prevention. Also stored and kept.
Status and timestamps	Set by the service: `pending` or `confirmed`, and when the record was created, updated, and confirmed.	To know whether you completed the double opt-in.

That is the entire record. The form does not ask for your name, your company, your job title, or your phone number, and the service has no field for any of them. An address can appear on the list only once: if you submit the same address again, the existing record is updated rather than a new one created.

4.2 Double opt-in

Submitting the form creates a pending record and sends you one email with a confirmation link. You are not on the list until you click it. The link carries a signed token that expires after 72 hours. Nothing else happens if you ignore it, and if you did not submit the form, ignoring it is the right response. Confirming changes the record to confirmed, and only confirmed addresses receive anything further.

If an address is already confirmed, submitting it again does not send another email, so the form cannot be used to flood someone’s inbox.

4.3 The anti-abuse checks the form runs

Stated so that nothing about the form is a surprise:

A hidden honeypot field, invisible to you and filled in only by bots. A submission that fills it is silently discarded and still shown a success message.
A per-IP rate limit of five submissions per hour per IP address, held in the service’s memory, so it resets when the service restarts.
Cloudflare Turnstile, where the form shows it: a captcha check that we verify with Cloudflare before we store or send anything. To run it, Cloudflare receives signals from your browser, including your IP address and user-agent string. Our Privacy notice (§4.3) says more.
A disposable-address blocklist: a short, fixed list of throwaway-mail domains (seventeen today). It is a starter list, not a comprehensive one.
A deliverability check: a DNS lookup for the mail (MX, then A/AAAA) records of your email domain. It asks a question about the domain. It does not contact your mail server, and it does not check that your particular mailbox exists.

4.4 Who else sees it

Recipient	What they get	Why
Our hosting providers	The website runs on our own servers on Google Cloud, and the Waitlist Service and its database run on cloud hosting we use. They hold the record in §4.1 and our server logs.	Hosting.
Our email delivery provider	Your address and the messages we send you, including the confirmation link.	Delivering email.
Cloudflare	Where the form shows Turnstile, the captcha signals described in §4.3. Separately, every page of the site runs Cloudflare Web Analytics, which is not tied to your address.	Abuse prevention; site measurement.
A customer-relationship tool, if we adopt one	Confirmed addresses, and our notes of any conversation with you.	Running our outreach.

We do not sell your address, and we do not share it for cross-context behavioural advertising (both in their CCPA senses). There are no advertising or tracking pixels on the site, and no Google Analytics. Site measurement uses Cloudflare Web Analytics, which sets no cookies and is not linked to your email address. Our Privacy notice lists every recipient and what each one receives.

4.5 Two honest notes about the plumbing

Your address can appear in our server logs. The Waitlist Service writes a log line naming your address if a confirmation email to you fails to send, or if confirming your address fails, and it logs the IP address of a rejected captcha attempt. Our web server also logs each request it handles, and that includes the confirmation link when you click it. Those logs are kept in our hosting provider’s logging service.
The confirmation link contains your address, encoded (not encrypted) inside the signed token. Anyone who obtains the link within its 72-hour life can read the address and confirm it. Treat the email as you would any other link sent to you.

4.6 How long we keep it

An unconfirmed record is deleted automatically 30 days after the address was last submitted. A confirmed record is kept until you ask us to remove you (§6.3), and no longer than 12 months after Ticinuum first becomes available to customers. Logs that mention your address are deleted after 30 days, and backups of the Waitlist database expire after 35 days. Our Privacy notice (§7) has the full schedule.

4.7 Security, and its limits

The Waitlist Service is small, holds one table, and holds no credentials of yours. It is also operated by a company that holds no SOC 2 report, no ISO 27001 certification, and no other security certification, and has had no independent penetration test. We will not represent otherwise. If we become aware of a breach affecting Waitlist data, we will notify affected people, and any regulator, as applicable law requires.

5. What we will send you, and what we will not

5.1 What you are agreeing to receive

By confirming, you agree to receive email from us about Ticinuum: launch and availability news, notice of when a deployment model can be bought, product and demo updates, invitations to a demo or a conversation, and occasional questions about what you need. The form says “No spam. We’ll only email about early access”, and that sentence is a term of these Terms, not decoration.

Volume: we intend to send infrequently and have no schedule. That is a statement of intent, not a commitment to a cadence or a cap.

5.2 What we will not do

We will not sell, rent, trade, or license your address to anyone.
We will not add you to an unrelated list, a newsletter you did not ask for, or a partner’s mailing.
We will not send you a third party’s advertising.
We will not add an address to the list unless it came through the form and its link was confirmed.

5.3 The confirmation email is transactional

The one email sent before you confirm exists solely to confirm the address you typed. Everything after confirmation is commercial email, sent subject to §6.

You join because you chose to, and you can stop at any time, for any reason, with no consequence. There is nothing to cancel and no account to close.

6.2 Unsubscribing: what exists and what does not

Stated plainly: the Waitlist Service does not yet have an unsubscribe link, an unsubscribe page, or a suppression list. The confirmation email contains no unsubscribe link and no postal address.

What follows from that:

Until an unsubscribe mechanism and a suppression list exist, we will not send commercial email to the Waitlist. A working opt-out and a valid postal address in every commercial message are legal requirements, not features to add later, and §5 describes what we will send once they are in place.
In the meantime, ask us and we will do it by hand. Email privacy@ticinuum.com from the address in question, or reply to any email we send you, and say “remove me”. No reason is required, and there is no retention offer and no survey.
When the mechanism exists, every commercial email will carry a working one-click unsubscribe and a valid postal address for us, and we will update this section to describe it.

6.3 Removal and deletion

On request to privacy@ticinuum.com, we will delete your record within 30 days, and confirm in writing if you ask. Removal is done by hand; there is no self-service delete.

Backups of the Waitlist database expire after 35 days, so a deleted record is gone from them within 35 days of its deletion.
Suppression versus deletion. If you only want us to stop emailing you, we can delete your record and keep a suppression record instead: your email address and the date of your request, used only to make sure we do not email you again. Tell us if you want one. If you do not, we will delete the record without keeping one, and you may need to tell us again if the address is ever submitted to the form.

Your rights under the CCPA and other US state privacy laws, including to know, delete, and correct, and to be free from retaliation, are set out in our Privacy notice (§8 and §9), and nothing here narrows them. See also §12.4.

7. No confidentiality, in either direction

This is deliberate, and it runs both ways.

7.1 We owe you no confidentiality for anything sent through the Waitlist

An email address submitted through a public web form, and anything you volunteer in reply to a Waitlist email, is not confidential information, is not subject to any non-disclosure obligation, and does not create one. Do not send us anything you need protected: no source code, no architecture documents, no roadmap, no security findings about your own systems, no customer data, no personal information about anyone other than yourself, and nothing under a non-disclosure agreement with a third party. If you do send it, it is still yours, but we owe no duty of confidence for it, and you should assume it will be treated as ordinary correspondence.

7.2 You owe us none either

Nothing we send to a Waitlist member is confidential, and joining imposes no confidentiality obligation on you. Everything on the public site, in a public demo recording, and in a Waitlist email is material we are content to have repeated. You may say publicly that you are on the Waitlist, and you may quote what we sent you.

We will not send pre-release material, detailed roadmap, or unreleased-capability information to the Waitlist, precisely because there is nothing here to protect it. Those disclosures happen later, under a Program’s terms or a non-disclosure agreement, if they happen at all.

7.3 If confidentiality is needed later

The moment either of us needs to say something protected (a real technical conversation, a disclosure about your environment, a look at unreleased capability), we sign something first. That is a separate, deliberate step, not an upgrade that happens by implication.

7.4 Publicity

We will not use your name, your employer’s name, or any logo publicly, or describe you as a prospective customer, without your prior written approval for each use. You may say what you like about being on a public waitlist.

8. Feedback

8.1 What Feedback means

“Feedback” means any suggestion, idea, comment, question, criticism, request, use-case description, workflow observation, reaction to a demo, or other information about Ticinuum (its product, its documentation, its pricing, its positioning, or its plans) that you give us in connection with the Waitlist, by any means: a reply to a Waitlist email, a form field, a survey answer, a message, or something said on a call arranged through the Waitlist.

8.2 Licence

If you choose to give Ticinuum any Feedback, you keep ownership of that Feedback and of any intellectual-property rights you have in it.

You grant Ticinuum a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, fully paid-up, transferable, and sublicensable licence to use, reproduce, modify, adapt, create derivative works from, and otherwise use your Feedback for the purpose of developing, operating, supporting, improving, marketing, and commercialising Ticinuum and related products and services. Ticinuum may exercise these rights without notice, attribution, accounting, or compensation to you.

To the extent you now or later own or acquire any intellectual-property rights that would otherwise restrict Ticinuum’s exercise of the licence granted above, you grant Ticinuum a licence under those rights on the same terms.

For clarity, this section applies only to Feedback as defined in these Terms. It does not give Ticinuum ownership of, or a licence to, anything else you send us, including the material described in §8.4.

8.3 No obligation, and no confidence

We are under no obligation to use, implement, respond to, act on, or keep any Feedback, and we may already be building the same thing or may build it independently. Feedback is not confidential (§7). You will not give us Feedback you are not free to license on these terms; in particular, not your employer’s confidential information and not a third party’s.

8.4 What is not Feedback

This licence does not extend to, and you should not send, your source code, your business or customer information, or personal information about anyone other than yourself. If you send such material anyway, it remains yours and it does not become Feedback; we will use it only to answer you, and we will delete it on request. Redact before sending.

9. Acceptable use of the form

You will not: submit an address that is not yours or that you are not authorised to submit; submit addresses in bulk, by script, or through an automated agent; attempt to evade or defeat the honeypot, the rate limit, or the captcha; use the form to send, relay, or trigger email to a third party; probe, scan, or load-test the form or the Waitlist Service; or use the form for any unlawful purpose.

Good-faith security research is the exception. Research that follows the rules in §3.3 of our Website terms of use is not a breach of this section. The broader rules for the website itself are in those terms too.

We may remove any address from the Waitlist, decline any submission, and block any address or network, at any time, for any reason or none, with no notice and no liability. Being removed is not a penalty and carries no other consequence (see §3).

10. Territorial scope: United States only

Ticinuum will be offered to customers based in the United States at launch. That is a deliberate commercial decision, taken to keep complexity and cost down for a first release. Expansion beyond the United States comes later, if it comes, and nothing here commits us to it.

What that means for the Waitlist:

The website is reachable from anywhere, and the form will accept your address wherever you are. Accepting it is not a representation that Ticinuum will be available to you, and the offering is not directed to residents of the European Economic Area or the United Kingdom.
If you are in the EEA or the UK and submit an address anyway, our lawful basis for processing it is your consent (GDPR Art. 6(1)(a)), given by submitting the form and confirming the link. You may withdraw that consent at any time under §6, which does not affect processing before you withdrew it. We process only what §4 describes. Our Privacy notice (§10) carries the fuller account and the rights that go with it.
We do not offer EU or UK data-protection contract terms at launch.
Export control and sanctions still apply. You represent that you are not located in, organised under the laws of, or ordinarily resident in a sanctioned jurisdiction, and that you are not a person or entity on a restricted-party list.

You must be at least 18 years old and acting in a business capacity. The site and the Waitlist are not directed to children, and we do not knowingly collect a child’s information.

11. No warranty

11.1 The website, the demo material, the Waitlist form, the confirmation email, and everything we send to the Waitlist are provided “AS IS” and “AS AVAILABLE”, with all faults.

11.2 To the fullest extent permitted by law, Ticinuum disclaims all warranties, conditions, and representations of any kind, express, implied, or statutory, including any implied warranty of merchantability, fitness for a particular purpose, title, non-infringement, or accuracy.

11.3 Without limiting §11.2, we do not warrant that the form will work, that a submission will be received or recorded, that the confirmation email will arrive or arrive within any time, that any email we send will be delivered, that the site or the Waitlist Service will be available or free of error, that any information on the site is accurate or current, or that any capability, price, date, or deployment model described anywhere will ever exist.

11.4 Ticinuum holds no security or compliance certification of any kind, and no independent penetration test has been performed. Any description of a control in this document is a description of what the software does, not an attestation.

11.5 Nothing here excludes a warranty or liability that cannot lawfully be excluded.

12. Limitation of liability

12.1 Indirect damages. To the fullest extent permitted by law, neither party is liable to the other for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business, lost goodwill, or loss of data, however caused, even if advised of the possibility.

12.2 Cap. Ticinuum’s total cumulative liability arising out of or relating to these Terms, the Waitlist, or the website is limited to US $100. The Waitlist is free, you give nothing for it, and this cap reflects that.

12.3 Carve-outs. §12.1 and §12.2 do not limit liability for fraud or fraudulent misrepresentation, gross negligence, wilful misconduct, death or personal injury caused by negligence, or any liability that cannot be limited under applicable law.

12.4 Privacy rights cannot be waived. Nothing in these Terms waives, limits, or purports to waive any right you have under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, or under any other applicable privacy law, and any provision that would have that effect is severed to that extent. That includes the statutory claim available for certain data breaches, which no cap here touches.

12.5 Basis of the bargain. The disclaimers in §11 and the limits in this §12 are a fundamental basis on which Ticinuum makes a free waitlist available at all.

13. Indemnification

13.1 Ticinuum gives no indemnity under these Terms. There is no intellectual-property indemnity, no defence obligation, and no hold-harmless of any kind running from Ticinuum to you in respect of the Waitlist. Nothing is being licensed or supplied to you, and a free email list is not an occasion for one. If an indemnity is appropriate later, it will appear in the agreement that actually supplies something.

13.2 By you, narrowly. You will defend, indemnify, and hold harmless Ticinuum and its officers, employees, and contractors from and against any third-party claim, and resulting damages, losses, liabilities, settlements, fines, and reasonable legal fees, arising out of: (a) your submission of an email address you were not authorised to submit; (b) your breach of §9 (acceptable use of the form); or (c) your violation of law in connection with the Waitlist. This obligation is not subject to the cap in §12.2.

13.3 Procedure. The indemnified party will give prompt written notice, allow the indemnifying party sole control of the defence and settlement (provided that no settlement imposes a non-indemnified obligation on the indemnified party without its consent), and cooperate reasonably at the indemnifying party’s expense.

14. How this fits with our other terms

14.1 The stages

Stage	What governs it	What it does
You are reading the website	Website terms of use	Governs use of `ticinuum.com` itself.
You submit an address	These Terms, and our Privacy notice	Govern the email list and the handling of your information. This is the only stage that exists today.
We invite you into a Program that includes pre-release software	That Program’s own written terms, and a Design Partner or Founding Customer agreement	Software terms you would read, and could decline, before anything changed hands.
The product launches	The commercial agreement for the deployment model you choose	Not yet available, for a product that cannot yet be bought.

You can stop at the second stage indefinitely. Most people on a waitlist do.

14.2 Order of precedence

For the subject matter of these Terms (the Waitlist), these Terms control, except that our Privacy notice controls on the handling of personal information, and a signed agreement controls for its own scope. If you later sign a Program agreement, it replaces these Terms from then on for what it covers; these Terms continue to govern the email list itself for as long as you are on it.

14.3 The feedback licence carries through

The licence in §8 is perpetual and survives. Feedback you give as a Waitlist member stays licensed on these terms even after a later agreement takes over, and that agreement’s own feedback clause applies to Feedback given under it. Neither narrows the other.

14.4 “Early access” means this waitlist

“Early access”, used anywhere on the site or in an email from us, means this Waitlist and nothing more. It is not access to software, and it is not a Program.

15. Changes to these Terms

We may change these Terms. The current version is always at https://ticinuum.com/waitlist-terms, with the effective and last-updated dates at the top. A change that materially affects what we send you or how we handle your address will be notified by email to the confirmed list before it takes effect, and you may leave under §6 rather than accept it. Continuing to receive email after the stated date is acceptance. We will not apply a change retroactively to information already collected in a way applicable law does not allow.

16. General

16.1 Governing law. These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-laws rules.

16.2 Venue. Any dispute about these Terms will be heard exclusively by the state and federal courts located in Denver, Colorado, and each party waives any objection to that venue. Nothing here prevents either party from seeking injunctive relief where it is available.

16.3 Notices and contact. For anything about the Waitlist (removal, deletion, a privacy question, a correction), email privacy@ticinuum.com. Formal legal notice goes to legal@ticinuum.com; service of process may be made on our registered agent on file with the Colorado Secretary of State. Security reports go to security@ticinuum.com.

16.4 No agency. These Terms create no partnership, joint venture, agency, employment, or fiduciary relationship.

16.5 Assignment. You may not assign these Terms. We may assign them to a successor in a merger, acquisition, or sale of substantially all our assets, on notice, which, given the subject matter, means your address may transfer with the business. Our Privacy notice says the same thing in privacy terms.

16.6 Severability and waiver. An unenforceable provision is modified to the minimum extent needed, or severed, and the rest stands. A failure to enforce a right does not waive it.

16.7 Entire agreement. These Terms and our Privacy notice are the entire agreement about the Waitlist, and they supersede any prior statement, deck, demo, recording, or conversation. No statement about a future capability, price, or availability date is a representation or a term.

16.8 Force majeure. Neither party is liable for a delay or failure caused by an event beyond its reasonable control.

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